Discharged but Not Alone: How Support Makes All the Difference After Hospital
Why Is the Hospital-to-Home Transition So Critical for NDIS Participants? For many people supported under the National Disability Insurance Scheme (NDIS),…
Confidence in
Complexity
Complex transitions, supports & homes
At Claro, we specialise in supporting people with complex needs, whether it’s a health condition or a change in living situation. With 30 years experience and national coverage we provide the right homes, supports, and transitions, based on the highest standards, guided by expertise and delivered with care. Our team of specialist trained staff bring consistency, reassurance, and confidence to every aspect of support that makes life work.
Featured Properties
Explore our latest accommodation options available near you
Available Now
Ferntree Gully
Property Type
Shared Home, Villa
Category
High Physical Support
Bedroom
2
Bathroom
2
Available Now
Bonbeach (B)
Property Type
Shared Home
Category
High Physical Support
Bedroom
3
Bathroom
3
Available Now
Beaudesert
Property Type
Villa
Category
Fully Accessible / Improved Liveability
Bedroom
1
Bathroom
1
...
Why trust Claro?
Nurse-Led Transitions
Every client's transition is overseen by a registered nurse who liaises with support teams and service managers. They provide clinical advice and ongoing support for all client needs. This allows qualified support workers to ensure complex support needs are met with confidence.
Specialist Support Staff
Every Claro support worker is trained to NDIS Practice Standards, with skills tailored to client needs. Ongoing professional development means our staff are always learning. No gaps in knowledge, no compromise on care.
SDA Accredited Homes
Clients can live how they want to, with modern, purpose-built homes that meet the SDA Design Standards. From accessibility to assistive technology, we ensure the right environment for independent living.
Our Services
Supported Independent Living
Supported Independent Living (SIL) is a NDIS support so you can live in accommodation with other people, or on your own, and receive support and services to live life on your terms. Our team provide the in-home supports needed for you with our SIL Service.
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Specialist Disability Accommodation
Specialist disability accommodation, or SDA, is housing that has been specifically designed and built for people with disability who need a lot of support in the home. Funding for SDA is a support category in the NDIS.
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Community Participation
Participate in your community and achieve your goals with support from Claro. We support you to access travel and transport, participate in activities to look after your health, fitness and wellbeing, and support to access clubs, activities and programs.
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Transition Supports
Our hassle-free process for transitioning your disability support to Claro makes changing providers simple and easy. We start by getting to know you, understanding your support needs, and matching you with requirements to your funding. We think outside the box when it comes to creating a roster of care that meets your needs.
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Hospital Discharge
Exiting hospital and establishing the right care and accommodation can be challenging. Claro specialises in supporting individuals requiring complex care, and take a personalised approach to those who trust us to support them. Your care is backed by our industry-leading clinical governance and delivered by our team of highly skilled support workers.
Read MoreClaro by the Numbers
Real impact, measurable results, and lives improved every day.
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Participants
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Supported
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SDA
Properties
Properties
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Trained Support
Workers
Workers
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Years of
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Experience
What Our Clients & Partners Say
Collaborating with Claro has been seamless. They bring expertise, clarity and a collaborative mindset to everything they do. They always prioritise the best outcomes for participants and their supports
Latest News
Beyond the Family Home: Preparing Young Adults for Supported Independence
Co-designing life skills programs to build confidence and prepare individuals for independent living success What does “supported independence” really…
SIL or SDA? Cutting Through the Acronyms to Find the Right Home
SIL or SDA? Cutting Through the Acronyms to Find the Right Home Explaining Supported Independent Living vs Specialist Disability Accommodation…
Frequently Asked Questions
Supported Independent Living, or SIL, refers to a group of NDIS supports that help you live more independently. SIL funding pays for personal support with everyday tasks like cooking and cleaning, and activities outside the home like grocery shopping or catching public transport. It can also fund supports so you can build these skills over time.
Understanding what features suit your preferences and funding are key. Do you have a suburb or catchment area within which you would like to live? Do you need to be close to medical services, or public transport? Do you wish to live alone or with others? The Claro SDA finder (link) lets you filter by area, dwelling type, SDA design category and more, so you can see which homes are available. If you don’t see the perfect home we recommend still reaching out to our helpful team – one of our SDA partners may have the perfect home for you in their portfolio or in the pipeline and we are happy to refer you.
Both funding areas are designed to help you build your skills and enjoy your life, but each has a particular focus. Core Supports fund more of the day to day activities – exploring your community, participating in events, attending matches from your most loved sports team etc. Capacity Building Supports are designed to develop your skills and independence – think things like workshops and courses, volunteering, resume development and interview skills. It really comes down to your goals – if one of your goals is to overcome shyness and isolation, then group social activities could be considered a Capacity Building support.
One of the most important things to look for when selecting a provider is indications of their quality, like NDIS registration. NDIS registered providers have been assessed by the NDIS Quality and Safeguards Commission and are approved to delivery supports to NDIS participants. Registered organisations meet strict quality, operational and safety standards, including undergoing rigorous audits, and agree to abide by the NDIS Code of Conduct. Claro is a registered provider and we thoroughly screen our workers to ensure they abide by the standards set by NDIS registration.