Meet the team
Every day, our teams work with passion and excellence. We are united by a common purpose; to provide quality care so people can live healthier, happier and more independent lives. We are proud to have hand-built a team of leaders and professionals who share our values.
Shining a spotlight on some of our great team members
Femi
State Manager - QLD
'I started my career as a disability support worker and have held several key roles in service delivery, and business support, including various leadership roles. I enjoy leading teams, mentoring, and providing quality services to people with disability.'
Fili
Area Manager - Central South & Central North-VIC
“It’s not always easy, but I’ve always loved that you always make a difference in someone’s life. It might be the smallest thing, but that tiny thing made a difference to someone. And when I walk out of here every single day, I feel so happy that I’ve made a difference to someone, made life a bit easier for them. And that's probably why I’ve stayed in the disability sector for 30 years.”
Shyam
Community Services Manager
'I feel happy to see others happy. I love helping people and that's why I love my job. Moreover, I get the opportunity to treat everyone with love, respect, equality and dignity whether they are my clients or support workers. I feel blessed to have an amazing team who supports me in my work and thankful to the management and senior team leaders who support and appreciate our efforts.'
Our Executive Team
Mark Mulder
Group Chief Executive Officer - Corporate & Claro
Mark is a person-centred and results-driven CEO with over 30 years’ of experience leading and transforming businesses across the human services, technology, media, and marketing sectors. With a breadth of experience, spanning management consulting at Accenture, entrepreneurial ventures like Xtempus Mobile Software, and leadership roles at major corporations such as Virgin Media and SingTel Optus, Mark brings a wealth of diverse expertise. For the past decade, he has specialized in driving turnaround and growth within the disability and allied health sector, notably transforming a leading disability and mental health support provider into a nationally recognised brand and significantly improving the performance of a bespoke provider of positive behaviour support and behaviour therapy to children across Australia. Mark’s core passions include making a positive social impact, driving sustainable business growth, and building leading teams.
Tony Lester
Chief Financial Officer
Tony is a qualified Chartered Accountant with 12+ years’ experience in finance leadership and strategic finance roles in Disability and Aged care. He started with one of the founding Zenitas entities in 2011.
Emma Kretschmer
General Manager - Clinical
Emma has worked in a range of settings, including acute and community health, rehabilitation, disability and aged care in a variety of roles. Throughout her career as a physiotherapist in both public and private hospital and community settings, she gained valuable experience and insights in direct client care, research, clinical governance, and operational management. With a strong commitment to human rights, she believes that the client’s experience and perspective must sit at the heart of every decision. Emma enjoys working with a collaborative team approach, to empower individuals to work with their strengths for best client outcomes.
Davina Aliotta
General Manager - People Services
Davina has worked in senior leadership roles across healthcare, financial services, and automotive organisations, with a strong focus on fostering and facilitating ongoing improvement initiatives. She has over 20 years legal experience in employment, risk management, commercial law, corporate governance and regulatory matters. Davina is responsible for leading the People Services team, encompassing People & Culture, Payroll and Work Health Safety. Davina is passionate about supporting our people to bring the best version of themselves to work so they can provide quality care and support to our clients
Jeremy Riordan
General Manager - Customer Experience
With 19 years of experience across the Aged Care, Youth, and Disability sectors, Jeremy brings a wealth of knowledge, leadership, and person-centered expertise. Jeremy holds a Bachelor of Psychological Sciences and Social Sciences building on a career that began with hands-on support work and evolving into case management and business development. After initially pursuing studies in Sports Science, a leadership role as Team Leader at a summer camp in the USA for children with special needs inspired a meaningful career pivot to disability and youth services. Since 2019, Jeremy has been a valued part of Claro, initially joining through the Legacy entity Australian Home Care. Throughout his career, Jeremy has demonstrated a passion for empowering individuals of all ages and abilities to live fulfilling lives. With extensive frontline and leadership experience, Jeremy takes a person-centered approach, focusing on meaningful connections and fostering positive outcomes.
Luke Emerson
General Manager - Workforce Management
Luke has extensive experience in workforce management and has applied his trade across significant government contact centres and private companies specialising in running large healthcare, justice and immigration contracts. He has been accountable for providing leadership and direction to large multi-disciplinary teams responsible for delivering workforce management efficiencies. Luke is passionate about creating positive and resilient team culture where people are encouraged to grow autonomously and achieve their goals. When Luke isn’t spending time with his family he’ll be out on the water, fishing!
Helen Searle
General Manager - Accounts Receivable
With over 20 years in financial operations, including more than a decade in leadership, Helen has built a diverse career across multiple sectors. Specializing in the intricacies of the disability support sector, she focuses on building high-performing teams and implementing process improvements that enhance efficiency and impact. Helen brings energy to every project and believes in the power of listening and connecting with clients, team members, and key stakeholders. Passionate about leveraging financial operations to create positive change, she actively contributes to initiatives that promote accessibility and inclusion. Based in Adelaide, Helen enjoys spending her time with her family, including her two lively daughters who keep things interesting. She has a passion for cooking, which perfectly complements her love of hosting a home filled with friends and family.
