We take a personalised approach to getting you the SIL services you need. If you're in the
middle of your NDIS planning process, our knowledgeable team can help you navigate the NDIS,
and develop your roster of care. We'll make sure you get a level and type of support that
works for you.
How is my roster of care (ROC) and funding coordinated?
We will work with you and your support network to develop a roster of care based on your
support needs, and if you live in shared accommodation or SDA, the support needs of everyone
living in your house. A roster of care is a document that shows your support needs
throughout the week, which support workers will help you, and at what times.
If you live with other people, you might share some supports with your housemates. For
example, your support worker might come around to help everyone with their cooking at once,
or you might all go to the shops together. That doesn't mean you'll never have one-on-one
time with your support worker.
Once we have developed a roster of care you agree with, we will ask you (or your guardian or nominee) to sign it, and then it will be sent
to the NDIA to decide how much funding for SIL is reasonable and necessary. If you want more
information on what's considered reasonable and necessary in a roster of care, you can look
at the NDIA's SIL Operational
Guidelines.
Once you, the NDIA and Claro agree to your roster of care, the NDIA will include SIL funding
in your plan and you can start getting your services.
