Discharged but Not Alone: How Support Makes All the Difference After Hospital
Why Is the Hospital-to-Home Transition So Critical for NDIS Participants? For many people supported under the National Disability Insurance Scheme (NDIS),…
About
Claro
Welcome to Claro. We are here to support you achieve your independent living goals, offering a range of disability support services.
Claro. Confidence in Complexity
Complex transitions, supports & homes
At Claro, we specialise in supporting people with complex needs, whether it's a health condition or a change in living situation. With 30 years experience and national coverage we provide the right homes, supports, and transitions, based on the highest standards, guided by expertise and delivered with care. Our team of specialist trained staff bring consistency, reassurance, and confidence to every aspect of support that makes life work.
Why Claro?
Nurse-Led Transitions
Client transitions are overseen by a nurse or clinical manager. Nurses liaise with hospital care teams and service managers to identify client support requirements across funding, supports and living circumstances. They provide clinical oversight and develop training content for support workers to ensure complex support needs are met.
Specialist Support Staff
Every Claro support worker is trained to NDIS Practice Standards, with skills tailored to client needs, practically assessed and checked annually.
SDA Accredited Homes
Clients can live how they want to, with modern, purpose-built homes and supports that meets SDA Design Standards from accessibility, safety to assistive technology.
Claro. Complex Disability Support
Our Service Expertise
Comprehensive support tailored to help you live with choice, independence, and dignity
Supported Independent Living
Supported Independent Living (SIL) is a NDIS support so you can live in accommodation with other people, or on your own, and receive support and services to live life on your terms. Our team provide the in-home supports needed for you with our SIL Service.
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Specialist Disability Accommodation
Specialist disability accommodation, or SDA, is housing that has been specifically designed and built for people with disability who need a lot of support in the home. We work with only the best SDA providers in Australia to provide homes and support where you can thrive.
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Community Participation
Participate in your community and achieve your goals with support from Claro. We support you to access travel and transport, participate in activities to look after your health, fitness and wellbeing, and support to access clubs, activities and programs.
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Transition Supports
Our hassle-free process for transitioning your disability support to Claro makes changing providers simple and easy. We start by getting to know you, understanding your support needs, and matching you with requirements to your funding. We think outside the box when it comes to creating a roster of care that meets your needs.
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Hospital Discharge
Exiting hospital and establishing the right care and accommodation can be challenging. Claro specialises in supporting individuals requiring complex care, and take a personalised approach to those who trust us to support them. Your care is backed by our industry-leading clinical governance and delivered by our team of highly skilled support workers.
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Our credentials
Our community partnerships help us deliver better quality and safer services.
National Disability Insurance Scheme (NDIS)
The NDIS is Australia's national scheme that provides funding directly to people with a significant and permanent disability to help them access the support they need.
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Disability Housing Outcomes Framework
The Disability Housing Outcomes Framework (DHOF) helps providers of disability housing and support to understand their outcomes through regular surveys of the people in their homes.
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National Disability Services (NDS)
National Disability Services (NDS™) is the peak industry body for non-government disability service organisations, and represents the most diverse network of disability service providers.
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Global Mark Attendant Care Standards Accreditation
Global-Mark is one of Australia’s leading Conformity Assessment Bodies (CABs), currently working with over 8,000 clients and has approximately 15,000 current certificates issued.
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Beyond the Family Home: Preparing Young Adults for Supported Independence
Co-designing life skills programs to build confidence and prepare individuals for independent living success What does “supported independence” really…
SIL or SDA? Cutting Through the Acronyms to Find the Right Home
SIL or SDA? Cutting Through the Acronyms to Find the Right Home Explaining Supported Independent Living vs Specialist Disability Accommodation…