Discharged but Not Alone: How Support Makes All the Difference After Hospital
Why Is the Hospital-to-Home Transition So Critical for NDIS Participants? For many people supported under the National Disability Insurance Scheme (NDIS),…
iCare
Supported Independent Living, Community Participation and 24/7 Complex Support across New South Wales.
What is iCare NSW?
iCare NSW is New South Wales' no-fault insurance scheme that provides funding and support for people who experience serious injuries through workplace incidents or motor accidents. For individuals whose injuries result in ongoing or permanent disability, iCare offers tailored funding to promote independence, recovery, and participation in daily life.
Support can include:
Attendant and personal care
Therapy and rehabilitation
Community access
Supported accommodation
Supported independent living (SIL)
Specialist Disability Accommodation (SDA)
All iCare-funded services are designed to prioritise safety, dignity, functional independence, and improved quality of life for people living with injury-related disability.
Claro: Your Trusted iCare Provider
Registered iCare Provider
Claro is a registered and accredited iCare provider committed to delivering exceptional complex disability support services.
30 Years Experience
With 30 years of dedicated service, we have built unparalleled expertise in complex disability support across Australia.
National Coverage
Australia's leading provider of complex disability support services with national coverage to serve you wherever you are.
Claro is a registered iCare provider and Australia's leading provider of complex disability support services. With 30 years experience and national coverage we provide the right homes, supports, and transitions, based on the highest standards, guided by expertise and delivered with care.
Our team of specialist trained staff consistently exceed the high standards required of iCare providers, and bring consistency, reassurance, and confidence to every aspect of care that makes life work.
Why trust Claro?
Nurse-Led Transitions
Specialist Support Staff
SDA Accredited Homes
Service Regions
We provide complex disability support to individuals across New South Wales, with service hubs in metro areas.
Whether you need Supported Independent Living in Penrith, Specialist Disability Accommodation in Rydalmere, or Community Participation in Croydon Park, Claro have a local team ready to support you and deliver the services you want.
Featured Properties
Explore our latest accommodation options available near you
Available Now
Rydalmere
Property Type
Apartment
Category
Fully Accessible / Improved Liveability
Bedroom
2
Bathroom
1
Available Now
Penrith Eastside
Property Type
Apartments
Category
High Physical Support / Fully Accessible / Improved Livability
Bedroom
1
Bathroom
1
Available Now
Penrith Aqua
Property Type
Apartments
Category
High Physical Support
Bedroom
1
Bathroom
1
Latest News
Claro offers specialised training for Senior Support Workers
Claro offers specialised training for Senior Support Workers As specialists in providing care to individuals requiring complex disability support, Claro…
Claro recognised at 2024 Enablement Awards as the Most Outstanding Complex Care Provider in Australia
Claro recognised at 2024 Enablement Awards as the Most Outstanding Complex Care Provider in Australia Claro was recently recognised at…
Frequently Asked Questions
iCare NSW provides funding for a wide range of disability supports for people who experience serious injuries at work or through transport accidents. Funded supports may include personal and attendant care, therapy and rehabilitation, community participation, supported accommodation, supported independent living, and—when clinically appropriate—Specialist Disability Accommodation (SDA). All services are tailored to help participants regain independence, maintain safety, and improve quality of life.
Disability supports from iCare are approved based on an individual’s medical needs, functional goals, and rehabilitation requirements. Each plan is personalised, evidence-based, and regularly reviewed to ensure supports remain appropriate as needs evolve. Experienced providers work closely with iCare, treating professionals, and participants to deliver safe, effective, and outcomes-focused services.
Yes. Participants can select approved disability support providers that best meet their needs and preferences. Choosing a provider with experience in complex injuries, strong clinical governance, and a participant-first approach ensures supports are delivered safely and effectively, while respecting the individual’s dignity and independence.
iCare-funded disability services are designed to support long-term independence and participation in daily life. Supports focus on skill-building, rehabilitation, and practical assistance, while promoting autonomy and choice. High-quality providers emphasise personalised planning, consistent care, and continuous improvement to help participants achieve meaningful outcomes and maintain quality of life.