Community Participation

Build skills and capacity for independence.

At Claro we can support you to increase your social and community participation, whilst building skills and capacity for independent living. We aim to partner you with like-minded support workers so that you can build connections in your community, learn a new skill, participation in recreational activities or learn a new hobby.

What is Community Participation?

Community Participation typically refers to NDIS funding that helps people with disability join recreational, social and educational activities to build skills, confidence and connections.

The support can cover a worker accompanying you to outings, classes, sports or volunteer commitments when these align with the goals in your NDIS plan.

This funding sits separately from Supported Independent Living or Specialist Disability Accommodation and is not intended for your day-to-day personal needs or accommodation expenses.

What can Community Participation funding be used for?

The goal of Community Participation funding is to help you actively engage in your community and foster independence, inclusion and personal growth.

It goes beyond paying for entertainment. It is intended to help you build relationships, skills and confidence.

Support workers to assist or accompany you on outings and activities
Activity costs such as memberships, materials or equipment
Transport to and from activities that align with your NDIS goals
Tuition for education or skill-building services
Adaptive equipment required to participate safely

What types of activities qualify for Community Participation?

Community Participation is highly individual and based on your personal goals and interests. It can fall under either Core Supports or Capacity Building Supports.

When your goals are clearly outlined in your NDIS plan you may be eligible for funding to take part in activities such as:

Joining a sports club
Attending an art or craft class
Gaining work experience in a profession that interests you
Meeting up with a social group for a chat and a coffee
Exploring your local area or visiting community spaces
Taking part in community events or activities
Volunteering with a local organisation
Participating in workshops that support professional or social growth

Funding remains flexible when it directly supports your goals, so it is worth discussing those goals with your support network to get the most from your plan.

How Claro's Community Participation services stand apart.

We take a personalised approach to matching you with Community Participation supports that reflect your goals, preferences and lifestyle.

If you're in the middle of your NDIS planning process, our knowledgeable team can help you navigate the scheme and articulate the outcomes you want to achieve.

We'll make sure you receive the right level and type of support and check in regularly so your plan continues to evolve with you.

How we ensure quality care delivery

Clinical Governance at Every Level

Our registered nurses provide direct clinical oversight, developing individualized support plans and training content for support workers to ensure complex medical needs are met safely and consistently.

Specialist Training for Every Worker

Every Claro support worker receives training tailored to NDIS Practice Standards, with practical assessments and annual competency checks ensuring they're equipped to handle complex support requirements.

Seamless Coordination

We work with all major Australian funders including NDIS, TAC, WorkCover, iCare, and LSA, managing funding coordination and compliance requirements so you can focus on client outcomes.

Real-Time Communication

Direct access to our clinical team and service coordinators ensures immediate response to changing client needs and efficient communication with your multidisciplinary teams.

Why you can trust us

Three Decades of Expertise

With 30 years in complex support and national coverage across Australia, we have the experience and infrastructure to handle even the most challenging cases with confidence.

Proven Outcomes

Our specialized approach has helped thousands of clients achieve greater independence while maintaining the highest safety standards. We regularly exceed quality benchmarks and client satisfaction metrics.

NDIS Practice Standards Compliance

Full accreditation and compliance with NDIS Practice Standards, ensuring all services meet regulatory requirements while delivering exceptional care outcomes.

Award-Winning Care

Recently recognised as the Most Outstanding Disability Support Provider in Australia, demonstrating our commitment to excellence in specialized disability support services.

Start the conversation about your complex client needs

Our team is ready to discuss how we can support your clients' transition to community-based care. With immediate availability in most regions and flexible service arrangements, we make complex coordination straightforward and reliable.

Talk to Us Today

Frequently Asked Questions

Both funding areas are designed to help you build your skills and enjoy your life, but each has a particular focus. Core Supports fund more of the day to day activities – exploring your community, participating in events, attending matches from your most loved sports team etc. Capacity Building Supports are designed to develop your skills and independence – think things like workshops and courses, volunteering, resume development and interview skills. It really comes down to your goals – if one of your goals is to overcome shyness and isolation, then group social activities could be considered a Capacity Building support.

The first step is to speak to your Local Area Coordinator or Support Coordinator to discuss your goals and what support you might need to achieve them. Your support requests will need to align to your goals and be considered “reasonable and necessary” for your health and wellbeing. And remember to be specific : your funding supports your participation in the community, not just general costs of recreation.

Supports must relate to your disability, demonstrate value for money, be effective at helping you achieve your goals, and not be used to cover daily living costs like groceries or things covered by the health or education system.

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